Macbookproi5's profile

New Contributor

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23 Messages

Thursday, March 24th, 2016 12:43 AM

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motorola sb6121 issues

I bought this cable modem almost 3 years ago. The reason why I bought it was to replace my old docsis 2.0 modem which I have for almost 4 years I have no problems with this modem until Monday. I noticed that the second and third lights were off. So I powercycled the modem and router and I was able to go online again.When I woke up the following day my internet was disconnected again. I called up Cox. They rebooted my modem from their end. I just noticed that since Monday evening my connection has dropped. Is there something wrong with my modem?

Contributor

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73 Messages

9 years ago

Can you post the modem levels by going to 192.168.100.1 with a browser?

Former Moderator

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7.1K Messages

9 years ago

@Macbookproi5

I suspect you're experiencing the known issue with Airport routers and IPv6.  I'd suggest going into the Internet connection settings in the Airport utility and setting the Internet IPv6 setting to link-local only to disable it.  That should help make the connection more stable.

New Contributor

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23 Messages

9 years ago

modem is broke :(

New Contributor

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23 Messages

9 years ago

I think the problem is with the modem.

Former Moderator

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7.1K Messages

9 years ago

@Macbookproi5

Unfortunately no, it's IPv6 

http://forums.cox.com/forum_home/internet_forum/f/5/p/11713/50884.aspx#50884

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