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Modem resets it's self..
I have a Motorola docsis 3.0. I thought I had a connection issue and called tech support. They reset it from their side and after the call it has been resetting it's self every so often. Most of the time it is a quick drop. Sometimes it is a full reboot of the modem. Tech support says they can see it. I have a straight cable to out side. All the ends have been updated and cox fixed. This is getting old. I have replaced all parts all the way to out side. Any suggestions??
ChrisL
Former Moderator
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You can open your browser and navigate to http://192.168.100.1 to get basic status information and logs in some cases offering clues as to what is happening with the connection. If you could go there and paste the results you get (please omit the modem's MAC address if it's displayed) it might give us a better idea of what is going on.
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