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Missing channels after minibox

I just hooked up my mini box, I get about 15 Spanish channels and maybe 2 English channels. The only local channel I get says I have to order service.

any ideas or suggestions?

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Valued Contributor II

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2.8K Messages

First, have you gone through the activation processs? Did the mini box get any errors during the diagnostics? 

Also, you may want to call Cox and see if the work order for the new service is completed.

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Sleeper9,

If there are still troubles, you may contact cox by email at Cox.Help@cox.com, or call Cox 24/7 technical support at https://www.cox.com/residential/contactus.html

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