Brian2245's profile

Brian2245

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1 Message

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Mini box

I see someone else is having the same issue with the mini box. I switched boxes and cables from a working TV to the one that would not work and it's doing the same thing. It keeps saying there is no tv signal.  Suggestions? It's not he box 

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Gateway440

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4 Messages

I am normally pretty good at hooking up electronics but this mini box doesn't make sense to me, it took me the entire day to do and now once I have it activated I don't get any local channels just PBS and all the Home Shopping Channels and most of the channels I usually skip. Will local channels be available after Sept. 1st? Do I have to undo the all day hook-up and put it back the way it was to watch local channels? I need a drink!

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wees41

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699 Messages

have you tried the box that doesn't work on the outlet/tv where the other box worked

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Gateway440

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4 Messages

Hi TiffanyR,

     Thank you. I did do the channel scan and two things, I do not have nearly as many channels as I did have prior to hooking up the mini box and the local channels are now there but there is sound but no picture.

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Gateway440

New Contributor

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4 Messages

Hi Again TiffanyR,

   I am using the HDMI cable and I have sound and picture on most of the channels but the local channels are sound only, channel 2, 3, 4, 5, 6, 7, 8, 10, 13, 67 are all sound only.

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Gateway440

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4 Messages

Thanks anyway Tiffany I'm going to return all my boxes and get AT&T uverse. I never really liked COX to begin with.

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ColleenD

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1.8K Messages

Gateway440, 

I'd hate for you to leave over something we can fix, especially since this is now pretty much an industry standard. Please email me at cox.help@cox.com with your forum user name and account info so I can look into this further for you. 

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mini_digital_bo

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4 Messages

I have two mini boxes - one for my son's room and one for the living room that has internet as well on a split. We just got them last night and found out that I lost most of the channels I was receiving before I switched. Cox will jack you for getting the channels you lost when switching...they will charge you for the channels that you HAD before switching! SO BEWARE!!!! I've been a customer with Cox for over 5yrs and never had an issue like this! Talked to one tech about the problem and he said that I should be getting all the 'basic' channels (all 100+) that I did before - then wanted to charge me to get a tech out at my home to make sure it was installed properly...talked to another service rep this morning and she told me that I never had those channels to begin with...uh...yes, I did! I am NOT paying more for the channels I am NOT receiving! So Buyer BEWARE! This company will *** you dry for such little product! Switching to another cable/internet company ASAP!!!! oh - one more thing...they advertise more channels - yeah that's a laugh...more MUSIC channels .... who in their right mind "watches" music on their TV???? NO PICTURE! lmao Have a great weekend ya'll......switching out! PEACE!

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ChrisL

Former Moderator

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7.1K Messages

@mini digital box

We can take a look at your account and see what's going on with your services.  Feel free to email us at cox.help@cox.com for further assistance.

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