Manual recording feature on Contour Record 6 is balky.

50% of the time,  i can set up a manual recording (the process is very easy). When i hit the Blue "Record" button on the remote, i get the screen that says "Edit record options".  Which tells me that the operation was a success.

Half of the time, i finish setting up the manual recording and i get the screen which says "Record" as the top option and "Set a Manual Recording" as the 3rd option. Which warns me that the manual recording was not set.  If it fails the first attempt, it won't work no matter how many times i try again. 

I have unplugged the dvr many times but this problem never goes away.  I only have one tv and dvr in my house. 

I am happy with my Record 6 dvr.  But it would be interesting to see if someone has found a workaround for some of its quirks.