internet_email_'s profile

New Contributor

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2 Messages

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mail account does not accept name and/or password when going thru POP server

mail account does not accept name and/or password when going thru POP server (my android phone)

but

works fine from Cox.net

Just started yesterday - any ideas?????

 

Valued Contributor III

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4.2K Messages

Are you using email or username?

Also, maybe try setting up a computer with Outlook or some other client with POP? Or try using IMAP?

New Contributor

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1 Message

Same thing happened to me 02/18. I went to Cox homepage and set up a new password and my email started working. I got some emails and then it happened sgain. Still can't get my email since 4:33a.m. First time I've ever had problems with email on my phone. ANY IDEAS PLEASE!!

Valued Contributor III

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4.2K Messages

Hmm.. this email issue seems to be oddly widespread with a mixture of symptoms. Could you two post your issue on this thread? Basically just copy/paste your post from here along with your general location. State/town/etc what ever your comfortable giving.

Former Moderator

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7.1K Messages

I would suggest first trying to login to http://webmail.cox.net with the current username/password and see if that works.  This will help determine if the issue is with login credentials or a technical issue with the email client trying to access the account.

New Contributor

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2 Messages

Same thing here. if I reset password my POP mail works in thunderbird or windows Mail a couple times then it quits again. Even if I go through resetting password but leave it the same it works a couple times. Dont have to change anything in Tbird or Windows mail just act like I changed password but enter same one.

Valued Contributor III

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4.2K Messages

Just so all the reports can be in one place, can you post here?

Or ATT moderator, could you combine threads and lock? 

From what I have heard from others, most cases have seem to fix themselves in last two days. When was the last time you changed your password? If not within 2 days, might want to try again.

New Contributor

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2 Messages

twice today

New Contributor

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3 Messages

I have had same problem. Reset password 2times phone and apple mail fine 1 day then back to same problem. Tech support disavowes any knowledge of email. Both apple and android have a problem not Cox! Have tried other mentioned solutions to no avail.My problem started 1 1/2 weeks ago.