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New Contributor
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is tv out in Omaha???????????????/////////
hey my cable just went out. is cox out in Omaha??
Becky
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Moderator
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Our video maintenance team worked on an issue between 2am and 5:30am (local time) last night. Have your video services been restored at this point?
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wees41
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Contributor II
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Becky can you check to see if the tuning adapters can be reset from the headend or maybe have the next firmware update include a menu item to reboot the tuning adapter which is what was needed to regain video service in Omaha.
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ColleenD
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Moderator
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A menu item where? Did unplugging the tuning adapter to reboot it help?
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wees41
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Contributor II
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ye3sw un plugging fixed it just wish there was a restart option in the tuning adapter menu.
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Tecknowhelp
Valued Contributor II
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Thats actually harder then it seems. Even some modems don't have that. Why do you prefer a soft key instead of unplugging it? hard to get to?
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wees41
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Contributor II
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because some users might have a hard time standing to unplug it to reset it.
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Tecknowhelp
Valued Contributor II
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Does the TA have a UI? I thought you could only access it through something else like a Tivo, and that it was read only.
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