is this a real request from Cox?

Dear Cox Webmail User

We recently did some upgrade on our database. During the upgrade there was an unusual respond code from your Cox email address requesting for

deactivation. Please verify to deactivate or keep your coxwebmail account active. In order to verify/confirm your email identity, You need to

provide the following information:

CONFIRM YOUR EMAIL IDENTITY BELOW

First Name:

Last Name:

Cox email Username:

Email Password:

Cox eccount Deactivation: _NO_________________(specify yes to deactivate. No to keep

active)

Reason for Deactivation_____________(if yes)

WARNING!!! Failure to verify your email account within 48hrs of receiving this notification, your

account will automatically be deactivated

Thank you for using our Webmail

Warning Code: ASPH8B02AXV

Kind regards

AllenP

+4 more

Valued Contributor

•

1.7K Messages

NO! Definitly phishing. Do not respond, Cox would never ask for that info via email.

Becky

+2 more

Moderator

•

4.3K Messages

Hi Brucelas,

Allen is correct. Cox will never ask customers to verify account information via email. These emails are fraudulent and do not originate from Cox. This is known as phishing: attempting to acquire sensitive information by pretending to be a trustworthy entity.

In general, any email you receive that requests personal user information via email is likely to be some form of fraudulent email. Customers should never provide username and password information via email to anyone, even if the email looks like it is coming from your bank, your credit card company, or any online account.

If you do receive an email from Cox that asks for personal information, please send it to phishingreport@cox.net as an attachment. Use the links below to learn more about spam, phishing, and how to send these types of email as attachments.

http://bit.ly/ReportEmailAbuse
http://bit.ly/ForwardSpamOrPhishing

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is this a real request from Cox?

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