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New Contributor
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Internet up grade to next tier of service, I don't see any increase
Internet up grade to next tier of service, I don't see any increase in my internet speed from what it was befor I added the upgrade to my service plan.
AllenP
+4 more
Valued Contributor
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What tiers are you talking about? What hardware (router/modem or gateway) do you have? What speeds are you seeing? Some details, please.
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ReneeG
Former Moderator
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We'd like to review the account to ensure that you have the proper coding on it. Please send us an email to cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your concerns.
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