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New Contributor
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Internet Speed
I am paying for 50Mbps but have never seen anything close to that. Currently, I have noticed recently that it seems to slowing down quite a bit. I have tested it twice and found download speeds of 17 and 18.9 Mbps.
Can you advise if your bandwidth is capable of delivering the 50Mbps that you advertise. As I have said, I have tested it numerous times and have never seen anything close to this.
bryaninphx
+6 more
Valued Contributor
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What is the Make and Model of your Cable Modem? and Router?
How is it wired Cat5 Ethernet or USB?
A DOCSIS 2.0 Cable Modem will never reach more than approx 32Mbps
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chris_c21
+1 more
Contributor III
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Posted by obiwanders: Can you advise if your bandwidth is capable of delivering the 50Mbps that you advertise.
I can confirm that their bandwidth is capable, I am a Cox customer with the Ultimate (150 Mb) package and I get 170 Mbps and higher consistently.
A lot of it depends on your equipment setup INSIDE the house.
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Karen_R
Former Moderator
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Are you connecting wired or wireless? If you are wireless then try hardwiring direct to modem and see if you get a change in download speeds. If we need to go more in detail then we can check your levels. If so please email us at cox.help@cox.com with your account details and we'd be happy to assist you with this. Thanks
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