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fryedaddy

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Internet speed with new 3.0 modem not at 50mbps

I had an old 2.0 modem and upgraded to the new 3.0 modem that cox sent me.  My speed is only 28mbps.  I thought with the new modem that i should be seeing speeds up to 50mbps?  I thought that cox increased there speeds but I'm not seeing it.  Anyone else having the same issues?

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ChrisL

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By chance are you using a wireless-G router still?  If so you may not see any improvement until that is addressed as well.  They typically max out right around 30Mbps or so.

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fryedaddy

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My router is an 4th gen airport extreme which is a n- router.  

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ChrisL

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@fryedaddy

Email us at cox.help@cox.com with your account details and we can look to make sure all is correct with your account.

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