msojak's profile

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Internet Issues?

Is anyone else having issues with their internet service? Mines been down since 9:35 pm nearby Phoenix Arizona. downdetector.com says the same thing. I'm just curious if others are having the same trouble. I've currently turned on my tethering connection on my cell phone to use the internet on my laptop.

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Hello msojak,

I am not showing any service outages in your area, are you still having trouble getting online?  Are you using a wireless router?  Have you reset both the modem and the router to try to restore the connection?  We can take a look, we would just need the account information.  Please send the name and address listed on the account to cox.help@cox.com.