internet issues
I keep getting interruptions in my service. It keeps making my xbox360 and direct tv drop the connection. When I checked my Motorola surfboard 6580 has these error logs. What can I do?
Mon Jul 13 23:11:57 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Mon Jul 13 23:11:15 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.0;CM-VER=3.0;
Fri Jul 10 20:07:13 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 10 19:46:41 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Thu Jul 09 16:45:15 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Tue Jul 07 17:21:14 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Mon Jul 06 16:46:12 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Mon Jul 06 16:37:23 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Fri Jul 03 08:12:53 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Fri Jul 03 08:08:29 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Wed Jul 01 16:40:32 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 16:29:23 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Wed Jul 01 16:27:46 2015 Critical (3) Resetting the cable modem due to docsDevResetNow
Wed Jul 01 16:22:20 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 16:21:21 2015 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 01 16:21:18 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 16:20:10 2015 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 16:18:34 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 16:00:04 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 15:50:58 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 15:45:02 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 01 13:52:59 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Sun Jun 28 17:06:32 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Sat Jun 27 17:06:41 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=e0:2f:6d:6d:8e:76;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=30:60:23:72:48:ee;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
ChrisL
Former Moderator
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The modem seems to be reporting good signal levels but those log entries suggest signal disconnects are occurring. Are there any cable splitters you could try bypassing and see if that helps?
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tsteph
New Contributor
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Many of us are having these same problems.
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chris_c21
+1 more
Contributor III
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Thank you so much for all of your very informative and helpful replies, tsteph. You are making this community a better place for all of us with your posts and I can't wait to read more from you.
/endsarcasm
Shane, if there is a splitter on the coax that goes to your modem, definitely see if you can remove it and have a straight to the wall connection. You can also try to bypass if your modem is connected to a power strip, plug it directly into a wall outlet.
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tsteph
New Contributor
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And I look forward to seeing even ONE of these problems resolved!
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Health_Edge
+5 more
Valued Contributor III
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You know no one here is going to help you now right? Might as well just leave.
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