Demoleon's profile

New Contributor

 • 

2 Messages

Closed

Internet Down

The last two days at about 4:30 my internet has gone down.  When it does finally come back up it is excruciatingly slow but eventually gets back to normal.  What is going on?  Anyone else having this problem?  Very frustrating! 

John

New Contributor

 • 

1 Message

I'm in the OKC area and the service has been pathetic for the last two days. I subscribe to the fastest available service so I can play on Xbox Live while my wife watches movies on Netflix. The connection is so bad that we can't do either one of them alone, let alone use both services at once. Honestly I haven't been impressed with anything Cox has done in my area. It's ridulously fast when it's working, but it seems to have problems several times a week in my area. I'm seriously considering moving to DSL for internet. It might be slower, but at least it's dependable.

New Contributor

 • 

9 Messages

Mike,

   To see what is going on, we would need more information.  Is there a router in the equation?  Have you tried connecting the modem directly to one PC to see if it is still causing issues?  If you are still having issues with it connected directly to one computer, I recommend that you contact Cox Communications by phone as they have tools that can give a lot more info than what can be provided by users of the forums.  Please update us on the status and we will see what we can do to assist!

Related Content