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New Contributor II
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7 Messages
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My connection went dead yesterday for 9 hours, 6:12 pm to 3:28 am. Then it re-conected by itslef, re-booted the cable modem (motorola aris) about 20 times before that.
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Discount for no service after the storm
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Poor internet service
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Discount for no service after the storm
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Payment
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Herb_H
New Contributor II
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Herb_H
New Contributor II
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Current System Time: Tue Jun 30 10:25:45 2015
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Herb_H
New Contributor II
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Location is residential (house) in Irvine, Ca, Turtlerock area, if that helps ...
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ChrisL
Former Moderator
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I gave it a reset from here to restore any lost channel bonding. Let us know if you still see any problems.
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Herb_H
New Contributor II
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Ok thanks ... we shall see. Any idea what caused the problem?
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ChrisL
Former Moderator
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That is hard to say. If the problem started overnight there may have been a maintenance related event.
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Herb_H
New Contributor II
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Download speed was 70+ Mbits/sec yesterday, today it is down to a miserable 2 Mbits/sec, Ping is high too (current 11ms, was 2ms)
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Accepted Solution
Herb_H
New Contributor II
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Ok redid the test, went up significantly
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DerrickW
Valued Contributor
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I am glad to see the connection speed improved. Keep an eye on things and let us know if you run into any more issues with your connection!
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