TammiR's profile

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IMAP Server

Since the server was changed from POP3 to IMAP, I'm having problems with my email.  How do I save my emails once they have been downloaded to my computer?  When I delete from webmail, they disappear from outlook.  This didn't happen with the POP3, and I wasn't notified when the change happened, and lost all of my emails that i had on my computer.  How can I fix this problem, since I can't keep stuff in webmail forever?  Thanks.

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What you described is normal behavior for how IMAP keeps the device and mail server in sync however the settings shouldn't have changed automatically on your PC if you were configured it for POP3 access.  Perhaps a tech knowledgable family member switch it to IMAP trying to help.  Here are some instructions on how to setup your email on a Windows PC.  Just use the steps applicable to POP and it should work the way you had it setup previously:

http://ww2.cox.com/residential/support/internet/article.cox?articleId=38611eb0-bc75-11e1-eb46-000000000000