Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
I just need simple clarification...
I have 2 accts with COX (in las vegas area) & both accts are the same tiers/pricing... I read through the recent pkg pricing changes and realized that since Jan. 2013, my pkgs should now be including the Speed Channel (?) -- per COX's "Complete Channel Guide" and my monthly billing statements, both of which have account subscriptions for $63.99 (excluding taxes, etc.) which are to include
| Cox TV Essential | ||
| Includes: | ||
| Cox TV Starter | ||
| Expanded Service |
I have re-programmed my channels twice, and to no avail still cannot receive the speed channel...is the channel guide incorrect, or are my subscriptions incorrect?
Thanks, in advance.
dp
New Contributor
•
FYI / PostScript: I was just informed by an online chat associate with Cox, that the guide on their website, located at http://ww2.cox.com/residential/lasvegas/tv/channel-lineup.cox?campcode=goog_tv
has three asterisks by the channels that require additional equipment for monthly rental fee of $8.50 (NO ASTERISKS exist on the .pdf download version, but apparently they are suppose to direct to the bottom of the online webpage advising of the rental requirement)
TV Essential (Includes TV Starter)
18 TNT
19 msnbc
20 CNN
21 Fox News
22 HLN
23 Nickelodeon
24 FX
25 Discovery Channel
26 Lifetime
27 BET
28 Disney Channel
29 Spike TV
30 ESPN
31 ESPN2
32 A&E
33 TLC
34 USA Network
35 CNBC
36 E!
37 MTV
38 NBC Sports Network
39 VH-1
40 TCM
41 TV Land
42 Food Network
43 History
44 The Weather Channel
45 Syfy
46 Cartoon Network
47 Travel Channel
48 Cox 48
49 FSN West
50 FSN Prime Ticket
51 ION
52 AMC
53 Bravo
54 truTV
55 HGTV
56 Comedy Central
57 CMT
58 Animal Planet
59 ABC Family
62 Galavision
63 Azteca
64 Telefutura
65 TWC Deportes
66 TWC SportsNet
67 OWN: Oprah Winfrey
Network
68 National Geographic
Channel
161 Leased Access
329 Speed Network
339 Golf
0
0
Domino
Valued Contributor III
•
I would guess that this channel has transitioned to digital. Are you using a STB for reception, or relying on your TV's tuner for reception. It wouldn't be the first time that a Cox PDF lineup was missing the correct notation.
0
0
KipK
Former Moderator
•
In this case, the website has the details that the PDF condenses to a disclaimer at the bottom. ("Some digital video channels may be delivered via Switched Digital Video technology requiring an Advanced TV receiver or other two-way capable device, or a device equipped with a Cox CableCARD and SDV tuning adaptor to view the channel. ... All channels and channel paks are subject to change. Other restrictions may apply.")
In general, anything over channel ~99 is going to be digital (most TVs don't tune analog over ~125 anyway). Some digital content is broadcast in the clear in our system, but that's usually only the Starter programming.
0
0