Bridgeguy's profile

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I cannot send e-mail to a valid e-mail address

I attempt to send a message with one character in the message, "X"  It gets flagged as SPAM. The message is:Your message was rejected by mx.quartz.synacor.com for the following reason:       5.7.1 [P4] Message blocked due to spam content in the message. What the heck do I do? Does HE do? It's a valid e-mail address.

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Hi Bridgeguy,

It sounds like they could be blocking us as possible spam, and not allowing the message to go through.  It could also be the IP address that you are sending from, I can look up your IP to see if it is being blocked as well.  Have you tried sending from a different e-mail address (if possible), that would narrow it down too.  If you could e-mail me at coxhelp@cox.com with the IP address I will look it up for you.

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