PLTYBX's profile

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House Wiring for Multiple Phones

I currently have Cox internet and phone. I would like to move my phone to another part of the house. This used to work when I first had my internet and phone installed 3 years ago. None of my equipment changed. Why is this not working? I need to have my phone located in a different room than where my cable modem is. Anyone ever do this?

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Hi PLTYBX, what is the brand/model number for the modem. Is your phone connected to it? is there a phone jack in the room where your modem is located? And a phone jack in the room that you want to place a phone in? Is the phone you are moving a cordless phone with a base unit/charger?

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The modem is a Cisco DPQ3212 and the phone cable from the modem is plugged into a phone jack in my wall. That same wall plate has a second wall jack that the existing phone is plugged into. The phone is a cordless with a base charger. (VTECH  CS6719-16).

Contributor II

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you might be able to add a additional handset if your phone model will allow it.

How did you wire or hook it up and how is it not working? 

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T-Techs will let you add another handset, I believe, otherwise you'll need a phone tech to wire back from the Cisco to the house wiring. Should be a simple matter, probably in and out in an hour...where are you located?