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New Contributor
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HD channel with picture issues
I've had problems on multiple HD channels with the picture being choppy and pixelized
DudeAbides
New Contributor
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Ditto. When I pay extra for MLB ticket and I can't get any HD channels for the games, it makes me reconsider Cox as a provider. The whole reset your box is a waste of time and paying extra to get someone to come out to my house is a non-starter
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StephanieA
Former Moderator
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Tiling is caused by a low signal strength. The receiver is trying to make the picture but is only getting the little pieces you see coming up on the screen. First thing we want to check is the cable coming from the wall to the receiver to see if it's a straight line or if there is a splitter. If there is a splitter, please bypass it. If there isn't a splitter, please swap the ends of the cable, what's in the wall put in the receiver and vice versa.
If this doesn't fit the problem, we will need to schedule a technician to come out to continue trouble shooting. I can schedule an appointment via email. If you need a technician to come out, please email me at cox.help@cox.com with the account details, a link to this thread, and your forum user name.
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