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HBOGO
When I bought my new 2013 60" Samsung Smart TV, I also bought a new dual modem. I havent really tried many other apps except for Netflix and that was with a Roku Box. The HBOGO app seems to go in and out a lot. It has worked fine on occasion but more times than not its a headache. I do love the programing and its the reason I purchased HBO. Is it just me or is there anyone out there that has experienced this problem and were you able to resolve the issues with HBOGO ?
KipK
Valued Contributor II
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606 Messages
12 years ago
A few obvious things to check would be 1, are you having trouble with any other streaming apps on the smart TV? I know the Netflix app on Samsung is pretty good, I don't know if it's better or worse than the one on the Roku, but you might want to try it out for a while to see if streaming cuts out. 2, is the TV connected by a wired or wireless connection? I have my whole home theater area connected wired just for the sake of reliability, wireless might be contributing to a streaming problem if you have any kind of connection issue. 3, does HBO GO give you any kind of error code when it cuts off? That may help with troubleshooting.
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