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New Contributor
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HBO Go
I have HBO but for some reason when I try to log onto HBO Go, it says I'm not subscribed to HBO... Does anybody know what could cause this?
MichaelJ
Moderator
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GoTFan
New Contributor
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Yes, that I am aware of. My account is the same one we use to pay bills, etc, so I am assuming it would be the primary account ID. I have been searching the internet and this seems to be happening to A LOT of people.
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ReneeG
Former Moderator
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We'd like to further investigate this issue for you. Please send us an email to cox.help@cox.com with your full name, service address, last four of your SSN or four digit Cox PIN, and the user ID you're using to login to HBOgo.
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