shconner's profile

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Hallmark channel 1075 off the air

For the past few night the Hallmark channel 1075 has been off the air with a statement that it is temporary.  When will this channel become available again?

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Hi shconner,

I apologize for the delayed reply. I'm not seeing any issues with that channel. Are you still having a problem? If so, I suggest checking connects. Is the cable straight from the wall to the receiver or is there a splitter?

If there is a splitter, I suggest bypassing the splitter. If there isn't a splitter, I suggest swapping the ends of the cable, so what's in the wall put in the receiver and vice versa.

If you are still getting the message after completing the steps above, I suggest scheduling a technician to come out and get this resolved. Please email me at coxhelp@cox.com if you need to schedule a work order.