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New Contributor
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General Internet Issues after Modem Upgrade
I upgraded my modem today from DOCSIS 2 to DOCSIS 3 and after doing so i have issues loading websites properly.
examples of websites:
twitch.tv
yahoo.com
facebook.com
anything.
when testing my speed from the cox speed tester i get random results ranging from good speed to this:
KipK
Former Moderator
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Hmm. Signal to the modem looks good, ping to the modem is good, there didn't appear to be a provisioning issue but the rep you spoke to tried reprovisioning the modem anyway just in case, so it looks like we've ruled out a lot already.
Is this on a wired or a wireless connection, and do you have more than one computer or device available to test with?
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