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Multiple times a day I lose internet connection and the only solution seems to be to reset my router. This immediately resolves the issue but it is very impractical to do this multiple times a day every day. Is there an issue with my router? This has been going on for a few weeks.
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They don’t care
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Internet outage 24 hrs
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Daily outages
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SSID & Password
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Internet outage 24 hrs
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Valued Contributor III
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What router do you have? When you lose the connection, do the lights on the modem change at all? On the router?
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TheBeckwith
New Contributor
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I have the DCI382R model. None of the lights change that I have noticed.
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Health_Edge
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Valued Contributor III
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Can't find any info on a DCI382R. What brand is it?
When the problem occurs, can you ping the router? Windows Key + R > CMD > Ping 192.168.0.1 or what ever your network is.
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