Fix your web site

For over a month now your "My Connection" Data usage meter & Internet Speed Check links are having a back end problem with your database.  I have called and complained once already - only to be told "it's undergoing maintenance", but nothing has changed.  Please check on it.   For the record, the following error happens on 3 laptops & 3 PCs - so it's not my machine. I have also pulled my wireless router out of the path to verify and it's the same.   Please check into this and fix it - I use both services at least weekly to check my connection and my data use.   

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
	com.cox.chsi.app.Authenticator.addRoles(Authenticator.java:442)
	com.cox.chsi.app.Authenticator.getUser(Authenticator.java:312)
	com.cox.chsi.app.Authenticator$Proxy$_$$_WeldClientProxy.getUser(Authenticator$Proxy$_$$_WeldClientProxy.java)
	com.cox.chsi.app.PageRestrictFilter.doFilter(PageRestrictFilter.java:138)
	com.cox.chsi.app.HttpRequestDebugFilter.doFilter(HttpRequestDebugFilter.java:95)

note The full stack trace of the root cause is available in the JBoss Web/7.0.16..Final-redhat-1 logs.