claguna's profile

New Contributor

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5 Messages

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Emails being bounced

Server seems to be kicking me off and then clients are saying my emails are bouncing back to them saying undeliverable.

Moderator

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1.8K Messages

Hi claguna, are you using a third party email application or are you logging onto the Cox website and using Cox Web Mail?

New Contributor

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5 Messages

I use Mac Mail and I log onto Webmail (only when I am having difficulties)....this is the message my senders get...I think it has something to do with mx.east.cox.net  (since I am in the west??)


Technical details of permanent failure: 

Google tried to deliver your message, but it was rejected by the server for the recipient domain cox.net by mx.east.cox.net. [68.1.17.3].

Moderator

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1.8K Messages

Hi, check your settings for incoming/outgoing servers: http://bit.ly/1r31mnH

New Contributor

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5 Messages

All of my settings are correct.  I also took the advanced block features off and deleted all previously blocked emails.

On my phone just now my email had a pop up that said  

Cannot Get Mail.  the mail server "imap.cox.net" is not responding.  Verifty that you have entered the correct account info in Mail settings.

Do you think these problems are related?  I ignored the message...left mail...went right back on and it worked fine.

Valued Contributor

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755 Messages

The servers could cause the time outs if the account has been checked in the last couple minutes or was syncing on Imap with another device at he same time. It can cause it to not respond in the 60 second default time most mail applications have, increasing the time in those applications if you actively check it, in more then one place can sometimes help.

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