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wildcat

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email account

usually handle my emails on my laptop, but have also received messages on my old desktop, both from outlook express and cox webmail.  Having problems with my laptop, when I checked I had no messages in either outlook express or my webmail account.  Is there something I need to do.

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ChrisL

Former Moderator

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Depending on how  long ago the accounts were configured they were likely setup as POP account.  In this configuration email is not synchronized across different devices and whichever device happens to check your email at that given time will delete it from the server (webmail).  You could use the settings described at http://www.cox.com/residential/support/internet/article.cox?articleId=db0c9270-b1d9-11e2-d072-000000000000 which would cause emails going forward to sync across different devices.

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