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New Contributor
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Dropping for only a moment.
I have been a customer of Cox, whether under my name or whoever I lived with at the time, for well over the past 12 years and I am just now running into this issue. Randomly while I am playing an online game, and ONLY while I am playing that game, the entire internet connection to my computer will drop for about 2-5 seconds. After that drop, it will come back on and be perfectly fine. Before today it happened maybe once or twice a night, however tonight it happened about 3 times in an hour. I have reset the modem every time it has happened. I have firewall opened up for the game in question.
At this point it is becoming increasingly more frustrating because it is entirely random and I can no longer play reliably. I honestly don't know if this is a modem problem or a problem linking to something else but I figured I would start here. I have a Netgear C6300BD.
PolarisX
New Contributor
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I've been posting this everywhere for this problem. My unit as full on rebooting, or doing the 5 second stutter. Both are no good in competitive gaming matches.
Backup your settings, factory reset the unit, restart, restore your settings file, restart.
Haven't had it happen since. Starting to get inclined to believe that this last update a week or so ago had problems.
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DerrickW
Valued Contributor
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rce2
New Contributor II
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I have been experiencing the same problem with my Amazon Echo the last few weeks (no prior problems). Mostly in the mornings, I would experience intermittent dropped connections that would last from a few seconds to up to 30 seconds. Again, this began within the last 2 weeks. Echo worked fine for several weeks before that.
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Tecknowhelp
Valued Contributor II
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Do you have UPnP enabled on the gateway? If not, what game are you playing?
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LovejoyLV
New Contributor
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I do have the UPnP enable, checked that within the first couple days. I am using a wired connection and have had no problems with wifi on either my Xbox or any of my other devices (I do not have a wireless card for my PC). Also I am playing Overwatch, if it means anything.
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grymwulf
Contributor II
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IF this is specific to Overwatch, I've found plenty of threads in various places describing this issue on several different ISPs:
https://www.reddit.com/r/Overwatch/comments/4z5fe4/overwatch_disconnecting_router_on_specific/?st=ix7oteht&sh=48cf44a4
https://www.reddit.com/r/Overwatch/comments/4ihhxw/overwatch_crashes_my_internet/?st=ix7ot7vj&sh=aec55c4c
http://www.overpwn.com/blue-tracker/topic/9159-internet-randomly-disconnecting-only-while-playing-overwatch
http://www.overpwn.com/blue-tracker/topic/7878-overwatch-causing-disconnects-to-my-router
https://us.battle.net/forums/en/overwatch/topic/20745004362
https://us.battle.net/forums/en/overwatch/topic/20745804395
Seems suspicious that is is only happening with Overwatch...
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