jotrick59's profile

New Contributor

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1 Message

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downgrade

can you downgrade service

Valued Contributor III

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4.2K Messages

Yes, unless you have a contract or the lowest tier. Care to give specifics?

Moderator

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1.8K Messages

Hi,

The answer to your question is best addressed through a different avenue. Please do not post any account specific information to this forum. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.