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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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can you downgrade service
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Internet Package options
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Why the payment increase
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Billing cycle
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Package site
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Bills
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Internet outage 24 hrs
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Health_Edge
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Valued Contributor III
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Yes, unless you have a contract or the lowest tier. Care to give specifics?
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MichaelJ
Moderator
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Hi,
The answer to your question is best addressed through a different avenue. Please do not post any account specific information to this forum. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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