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Double Billing
How does Cox get away with double-billing other fees and surcharges? Under monthly services, there are broadcast and sports broadcast surcharges on top of additional sports pak charges, Then other fees and surcharges are again piled on with taxes to the final bill. Considering the hundreds households spend monthly to watch television, shouldn't we be concerned about the windfall?
ReneeG
Former Moderator
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We'd be happy to address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, and your issue.
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