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DNS record change
An application a business I support is using has a software update and needs to change the "A" resource record in DNS. Since they are using COX Internet how can this be done?
Health_Edge
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Valued Contributor III
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Do they have Cox Business for internet? Just go to whoismyisp.org to find out. If so, do you have web hosting with Cox? If this is just a normal residential account, you can't change the A record on the IP.
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ChrisL
Former Moderator
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Health_Edge
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Valued Contributor III
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I am still confused by this question. You get a IP from a ISP, but you don't put a A record on a IP, you put it on a domain pointing back to the IP. So the question is what is the domain (website) and who hosts the DNS? MXToolbox is a good place to check. Who ever hosts the DNS for the domain has to change the A record for it. However, if you meant a PTR record, that DOES go on a IP and would be done by your ISP. Do you mean A record or PTR record?
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