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New Contributor III
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Disconnects?
What is up with all the disconnects I've been getting recently. I'd say at least 2 a day, with some days having more disconnects. Terrible speeds, disconnects, not so great channel reception... Buy a new modem and same ** speeds... Looks like I will be contacting LUS in the next month or 2..... I appreciate the help over the last 2-3 months not getting my speed back up to par and for the disconnects..
ChrisL
Former Moderator
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The signal levels being reported back by the modem are well out of specification which would probably explain what you're seeing. It may be time to arrange for a technician to come out and troubleshoot further.
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zmcara
New Contributor II
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you can't blame the modem EVERY single time, Chris.
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eric_redding
New Contributor
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Getting massive disconnects all day 4/14
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zmcara
New Contributor II
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2 different cable modems, 3 different routers, 3 different network cards, 2 diff coax cables, 2 different ethernet cables with all various combinations.
this is NOT a modem issue. It's a cox issue and it's really sad. I'd be embarrassed to work there right now. You think your highest cable speed is fast? wait until a viable alternative comes to OKC for cable service, then you will know what fast truly is by the time it takes me to switch.
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zmcara
New Contributor II
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all day yesterday internet was down due to cox issues. looks like it's going to be yet another day of it based on the first 30 min of TRYING to use the internet for something a few minutes at a time.
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zmcara
New Contributor II
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3rd straight day of the inability to get 10 minutes of browsing without dc'ing or 10 minutes of watching cable tv without the channel going out.
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