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New Contributor
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Digital Channels
Has anyone else had problems with the digital channels on TVs not connected to a DVR? Reset did not fix the problem. Have called Cox for a repair, must wait till Sunday.
wees41
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Contributor II
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what cox hardware do you have on that TV?
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William3234
New Contributor
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AllenP
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Valued Contributor
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Has Cox begun the all digital conversion in your market? If so, you need a minibox, full settop box or cable card to continue receiving programming. Once converted, direct cable connections no longer work ... all channels will be encrypted.
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NicholeC
Moderator
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What are some of the channels you're having trouble with? What are you seeing when you turn to those channels? Are multiple TV's affected?
Thank you,
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William3234
New Contributor
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ColleenD
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Moderator
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Unencrypted, or free local channels, can be accessed without two-way communication, but are not supported by Cox.
Unlike analog channels, QAM channels are mapped in such a way that they can change frequencies. QAM channels are subject to change without prior notification. With a digital receiver, the frequency changes are automatically mapped. TVs with built in digital tuners display a black screen when a channel moves frequencies. Cox does not have power over the QAM channel moves, therefore, troubleshooting is not supported by Cox
With this being said, It's possible the channel numbers have changed. What channels did you see on 78.1 &, 110.2? With more information maybe another forum user in your area can shed more light on what you're seeing.
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wees41
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Contributor II
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the channels are encrypted when cox finishes analog to digital conversion, so you will loose all channels when that happens.
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