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Bruce
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Honored Contributor III
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I received a call from (703) 539-8978 with caller ID COX COMMUNICATI.
Is this number assigned to Cox or is it a cretin spoofing for a scam?
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Health_Edge
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Valued Contributor III
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Can't say for sure. I called from a anom number and it rang to no answer, so it isn't a call center, I can say that much. Looks like registered to VA and has valid caller ID info "Cox Comm". Do you live in VA? If so, my guess would be it was a technician.
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Bruce
+4 more
Honored Contributor III
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Called again today. Unless Diane Zimmerman of Fairfax Virginia works for Cox, I'd suspect someone is spoofing her number to scam me.
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yak
Contributor III
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I checked at 800notes.com which is a telephone spam fighting website. ( i don't work for them or promote them in any way). If the phone number is a spammer, it will show up there. There were no complaints.
I did a Google search. I did not give a definitive answer. 2 less-than-trustworthy sites list a woman Anna or a man Jared as the owners of that number.
My favorite call had the Caller ID as my own number. That made me look twice.
If it said Cox Communications, i think i would answer it. Just once to see. But only if i lived in the 703 area code.
The spammers can "spoof" any number. I read an article about a dentist whose work number was spoofed to sell security systems (at least that is what the spammer said). The dentist got hundreds of calls from people screaming at him to stop calling them. His receptionist tried to explain but the callers were so mad they didn't listen.... just slammed down the phone.
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Bruce
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Honored Contributor III
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A Google search would reveal any complaint on 800notes or MrNumber. All I found was lists of numbers and reverse lookups. Neither is productive.
Cox wouldn't call me unless I have an open trouble ticket. I don't. However, if Cox is now pushing their gimcrackery via phone calls, well, I'm better off not answering it.
I thought a moderator could clarify.
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StephanieA
Former Moderator
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That number is one of ours. As far as why we called, I would have to pull the account to see if there are any notes. If you want me to take a look, please email me at cox.help@cox.com.
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Bruce
+4 more
Honored Contributor III
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When you said "one of ours," do you mean a phone number used by Cox to call its customers...or a phone number Cox assigns to one of its customers? I'm sure it's a Cox number...but who is it assigned to?
Diane Zimmerman of Fairfax Virginia either works for Cox...or is a Cox subscriber.
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StephanieA
Former Moderator
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Bruce
+4 more
Honored Contributor III
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My privy email with Cox revealed a sales call. Somebody wants to sell me something.
Historically, this has been a residential telephone number. Now it's assigned to their Sales Dept? Or did Cox give an unassigned, throwaway number to a third-party telemarketer?
Cox requested I be removed from their call lists, but I have to wait three days for the calls to stop.
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NicholeC
Moderator
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