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I have several computers that had Cox McAfee installed. I no longer have those computers. How can I deactivate them from my account to free up other licenses?
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SportsCar
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I have the same question. For two years I have had only one computer, 4 of my account's license slots are taken up.
3 of the 4 license's are listed as "inactive" but they need to be removed as they are either duplicates or the computer that used that license has been destroyed when I replaced it.
3 of the 4 license's are the exact same IP Address, my current computer, 1 is active and other 3 are inactive. There is no support tutorial on license management. I've emailed support asking how I can manage my licenses in "Manage Cox Security Suite Plus" and received a response that did not answer my question.
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Shariel
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Moderator
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Hey njdrews,
You can deactivate the McAfee from the Internet Tools section on our website. Now the instructions does say you must uninstall the program from the computer also. Was the PC wiped clean?
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SportsCar
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Thank you Tiffany, that makes sense.
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