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New Contributor
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Data usage meter
I've noticed for the last week or so, the Data Usage Meter has been down; it says it's undergoing maintenance. When will it be back?
Thanks.
boabaozmommie
New Contributor
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I have the same issues. And I noticed that the last couple of months are data has gone over, but for the last few months we have been using it the same way everyday. So I don't understand how we could be going over.
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Health_Edge
+5 more
Valued Contributor III
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Pretty sure they are going to keep it broken until the guys upstairs can get it to work right. I think someone bought software without checking with the Tech guys. Hehe
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babo
New Contributor
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November was the only month, during the last 13 years, that I exceeded my monthly limit. Of course now "Your Data Usage Meter is undergoing maintenance. Please try again in 24 hours" for the last several days. I don't know how one is supposed to manage data usage if this information is not available. AT&T is starting to look better and better and cheaper too!
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DerrickW
Valued Contributor
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Hi babo,
You've done well to only go over once in 13 years, I don't know that you really have anything to worry about. Be that as it may, we need to still correct the issue with the Data Usage Meter. I can assist you, please e-mail me at cox.help@cox.com with the name and address on the account. I will make sure this gets reported and investigated.
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