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DavidB7244

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2 Messages

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Data Usage Meter not updating

I just looked at the data usage meter and there has not been an update since the 18th. I know I have used more than 0 GB's of data in that time span. Has anybody else noticed this? Is it going to "work" again shortly?

Thanks for any help.

Dave

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MichaelJ

Moderator

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1.8K Messages

Hi DavidB7244, what does it show for the Date of Data Usage: ?

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DavidB7244

New Contributor

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Hi, Thanks for your response. It shows nothing. The bars for the 19th through the 25th are empty.

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ReneeG

Former Moderator

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980 Messages

Hi DavidB7244,

Please send the team an email to cox.help@cox.com with the details to your account so that we can investigate this issue on our end.

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