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Guilden_NL

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Cox Internet Sooooo Slow!

I pay for premium, but am lucky to break 5MB/sec download.  Sometimes it's <1MB.  What's the process of getting someone to check what the problem is in the neighborhood <---everyone complains, not just me.

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DerrickW

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Hi Guilden_NL,

I can look into that for you, I'll just need to bring up the account.  Can you please send an email to cox.help@cox.com, please include the name and address listed on the account.  We'll get to the bottom of these internet issues!  

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