New Contributor
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1 Message
connecting to netflix
Just had Cox installed yesterday. When i try to connect to netflix through my tv or dvd player I put in the password for Cox and it will show connected then when attempt to connect to Netflix it shows "no connection" have tried several times. Anyone have an answer?
Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
Can a laptop or cellphone connect to netflix? Can the TV/DVD connect to other apps? Crackle? Hulu?
What router/gateway do you have?
Last, what TV/DVD player do you have? Have you tried these steps?
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AllenP
Valued Contributor
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1.7K Messages
9 years ago
Not sure I understand what is happening ... are you trying to use your Cox password to signon to Netflix? What "password for Cox" are you using and where are you entering it? In addition, if you still need help, please answer Tecknowhelp's questions so we have some idea how to help.
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Apple_update_is
New Contributor II
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16 Messages
9 years ago
I had the same issue. I manually input the IP address information.
Connected to Netflix but now sound cuts out once and a while.
I hope this helps
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Tecknowhelp
Valued Contributor II
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2.8K Messages
9 years ago
That sounds like it could be a DNS relay issue then. Try keeping the IP DHCP but the DNS static 8.8.8.8. Having a static IP without DHCP reservations can cause IP conflicts.
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