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New Contributor
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Commercial channels are frozen! Anyone else having this problem right now.
Looking forward to watching my favorite show tonight...and the picture is frozen on ABC....seems to be the same for all the others. Whassup? Anyone know. Tech lines are too flooded to get through.
This show was could have been the one redeeming moment on an otherwise bad day and now Cox is making it a thoroughly bad day!
maryam
New Contributor
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I'm having the same problem - can't get NBC, CBS, ABC but cable channels are coming through. Thanks for posting because I was thinking I'd done something screwy with the remote!!
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Viola
New Contributor
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I am having the same problem, I called tech support and they were no help. Talking about that a tech needs to come out to find the problem. Are you kidding me, I wanted to watch Big Brother season premier and it just froze .
CBS does not come on the on demand channel and now I don't know what to do. Does anyone know what I can do to watch this show
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ChrisL
Former Moderator
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Our New England markets did experience some service issues last night, please let me know if you're still having problems.
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QRWolf
New Contributor
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Chris I don't believe this is just the New England markets. The extended cable channels (16-67) have been arbitrarily freezing for months now.
If Cox doesn't release some sort of information on what's going on, why this is happening and what they're doing to resolve this issue immediately Cox Communications is going to lose most of the Middle GA service area. Tech support is impossible to reach by phone or live chat at any time so that direction is totally useless.
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ChrisL
Former Moderator
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Please check your private messages, I would like more information about the issues you're experiencing.
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