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Cloud Backup errors

Is the backup program supposed to backup "Application Data" or "Desktop"? There are a multitude of folders/files that have the same error (Read or Write permission denied. [510]). Also the .eml files from outlook are giving an error of (An error occurred while attempting to upl;oad this file [602]. Thanks, Jerry

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Hi Jerry, please contact our Cloud Support Team at 1-800-923-7580.