jake505's profile

New Contributor

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1 Message

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Channels

i was wondering what channels come with my package because the TV in my bed room is connected directly to the cable(not the box) and seems to get more channels than the TV in the living room which is connected to the box? i do get premium channels on the living room TV but it says i have to subscribe to channels like MTV or the Discovery channel? I have tried rebooting without programing the tv and remote with no success. is there anything i can do or do i actually have to ask for someone to come service my cable box?

Valued Contributor III

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2.8K Messages

Which package do you have? In which area do you live? What cable box do you have, and how is it connected to your TV?

Former Moderator

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980 Messages

Hi jake505,

To ensure that we accurately answer your question, we will need to review the services on your account. Please send the team an email to cox.help@cox.com with your full name, service address, and the last four of your SSN or four digit Cox PIN.