Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor III
•
Can't Forward Photos
I get emails from friends with photos. I can't forward these emails. When I do the photos are not received. Also sometimes I receive emails that have photos but the photos aren't visible. This is all frustrating.
I have windows 10 and Google is my main browser. What could be the reason and remedy?
Thank you
Tecknowhelp
Valued Contributor II
•
How are the pictures sent by your friends? Are they embedded or attached? Also, by "Google" did you mean Chrome?
If so, I assume you are using webmail and your friends are sending emails with embedded pictures. If so, you are probably using the graphical editor for HTML. This uses Java which doesn't work in Chrome. You would either need to update your Java and use a different browser, or not use the graphical editor.
To disable it, from webmail; Settings > Preferences > Uncheck "By default, compose messages using the graphical editor" > OK.
Also go to Settings > Privacy > Check "Do not block external images when viewing HTML messages." > Ok
0
0