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My mom's laptop will not connect to my Internet for some reason. I've already tried resetting everything. Anyone have any suggestions on how I can get it to connect?
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AllenP
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Valued Contributor
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How about a little help, Sarahbeth. What model router/gateway do you have. How are you connecting, WiFi or wired? What model laptop? What is happening when you try to connect, any error message? Are other devices connecting OK? We need more to go on than "will not connect", thanks.
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Russ872
New Contributor
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Same. Located in Oceanside. So irritating.
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AllenP
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Valued Contributor
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Russ, didn't you read the previous post? Need for same info applies to you too.
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storageman
New Contributor
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If they are using Windows 10 release 1511 its a known problem. However no fix yet from Microsoft.
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Tecknowhelp
Valued Contributor II
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This thread is funny. 3 people posting a problem on a thread and not one of them post any details. LOL
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