Cannot schedule a series recording on Contour Cisco 8642HDC

Any problem recording a show normally? As in not a series? Can you pause/rewind/etc? Almost wonder if they have the order wrong on how the receivers are on the account. The main host DVR needs to be first, otherwise it can sometimes forget it's a DVR.

Health Edge said:

Any problem recording a show normally? As in not a series? Can you pause/rewind/etc? Almost wonder if they have the order wrong on how the receivers are on the account. The main host DVR needs to be first, otherwise it can sometimes forget it's a DVR.

Frank,

Are you trying to record new episodes only? If so, are any new episodes scheduled in the next two weeks? What series program are you trying to record?

Health Edge said:

Any problem recording a show normally? As in not a series? Can you pause/rewind/etc? Almost wonder if they have the order wrong on how the receivers are on the account. The main host DVR needs to be first, otherwise it can sometimes forget it's a DVR.

I don't remember any mention of WHDVR.

Frank said:
Where are you seeing the order of receivers you mention? Thanks Frank

Not sure actually, since I no longer have cable myself. Maybe here? The only reason I know is something similar happened to me the last house I was in. Was trying to get the the online "Remote DVR" function to work, which only effects the first receiver on the account. if that receiver is not a DVR, the Remote DVR doesn't work. Its a stretch, but might explain the TV caller ID issue? But Domino is the cable expert. I refer to him.

Domino said:
I don't remember any mention of WHDVR

You're right. IIm just used to Contour being mentioned inrelation to WHDVR. Thats why your the expert! 

Frank said:
Domino, I am trying to record "Better Call Saul", there are new episodes on 2/8 and 2/9. I have the series set to record new only. I do have the whole house Contour with one "master" and one "slave" box. I cannot schedule the series from either box. Thanks

Hmmm...I just scheduled it fine on my 8642HDC, for 2/8. Unfortunately, 2/9 still reads "To Be Announced" in the grids. When did you try it? February 9 is 13 days away (from today.) Otherwise, 2/8 worked fine.

Frank said:
Domino I tried it this afternoon (1/28).

Please give us your complete method of attempting to record this series.

I found the program in the grid [select], record [select], record series [select]. Then: First run only, Any channel, etc.

That gave me THREE episodes with the weird double check in the grids: 2/8, 2/9, and the summary episode on 2/2.

How *exactly* are you attempting this?

Domino said:

Frank said:
Domino I tried it this afternoon (1/28).

Please give us your complete method of attempting to record this series.

I found the program in the grid [select], record [select], record series [select]. Then: First run only, Any channel, etc.

That gave me THREE episodes with the weird double check in the grids: 2/8, 2/9, and the summary episode on 2/2.

How *exactly* are you attempting this?

Frank said:

Domino said:

Frank said:
Domino I tried it this afternoon (1/28).

Please give us your complete method of attempting to record this series.

I found the program in the grid [select], record [select], record series [select]. Then: First run only, Any channel, etc.

That gave me THREE episodes with the weird double check in the grids: 2/8, 2/9, and the summary episode on 2/2.

How *exactly* are you attempting this?

Call up the Guide Press B to select a date then navigate to February 8 change channel viewed in the guide to 1066 use arrow to navigate to 10 PM which is "Better Call Saul" Press Select - record series- then first run only. Frank

And??? What happens? Do you get the "double check" in the grid?

Hmm...your leaving out the step where you press SELECT for "RECORD", before you do it for "RECORD SERIES." Anyway, what happens? Do you get the "double checks" in the guide grid?