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caller id
Yesterday 7/4/2013 we lost connection with cable for about 30 min
when the cable came back the called id does not display on the tv. How can I fix this?
ColleenD
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Moderator
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Mustang,
A simple 2 minute power cycle (unplugging the box from the electrical outlet for 2 minutes) will often correct this. Have you tried this yet? If not, go in to the box menu and turn off TV Caller ID, unplug power wait 2 minutes, plug back in and let the box load back up. After the box has loaded go back to the menu and turn the feature back on. If the next call you receive does not display information on the TV screen, please let us know by replying on this thread or emailing cox.help@cox.com and reference this thread.
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