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New Contributor
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Caller ID not working
Hello COX,
My caller ID suddenly does not appear on screen when the phone rings, I have no idea why? I was sure that the the setting was enable, so I'm not sure what happened.
Please Help!!
ReneeG
Former Moderator
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Hi ChanelG,
I know how frustrating that can be. Have you tried resetting the receiver? You can do this by unplugging the power to the box for about 2 minutes and then reconnecting the power. Allow the box 3-5 minutes to fully load. Place a test call to your home to see if the Caller ID is available on the screen. Let us know if this works.
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Abbas
New Contributor
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well i had the same problem until I did a reset to the box and it worked after that .
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