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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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They don’t care
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Internet outage 24 hrs
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Daily outages
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SSID & Password
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Internet outage 24 hrs
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Wifi 7
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Frequent Outages
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Outages
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ReneeG
Former Moderator
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Hi Judi,
Have you tried resetting your receiver by unplugging the power to the box for 2 minutes? If not, I recommend unplugging the box to see if that helps. If you're still experiencing issues with the caller ID once the box reloads, please send us an email to cox.help@cox.com with the details of your account so that we can further investigate this issue from the back end.
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