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Diane_B

New Contributor

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Blank Screens

Why do I get a blank screen after I sign in?  In fact, I get a lot of blank screens when I try to navigate through your website.  Why?

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StephanieA

Former Moderator

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1.9K Messages

Hi Diane,

This occurs when services have been transferred and the user name didn't transfer in the server. We can fix this but will need to verify the account and user name. Please email me at cox.help@cox.com with a link to this thread, your account details, and your user name. 

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